Returns & Exchanges

We want you to be 100% satisfied with your purchase, which is why we offer free domestic exchanges and easy returns on all unworn footwear items within 30 days of delivery. Please ensure your boots are tried on a carpeted surface to keep them in pristine, returnable condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Select your preferred return method to generate a prepaid shipping label or a QR code for a printer-less drop-off at authorized locations.

3

Package Your Boots

Place the unworn boots back in their original packaging and secure them inside a shipping box to prevent damage during transit.

4

Drop Off and Track

Hand your package to the designated carrier; once our warehouse inspects the return, your refund or exchange will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing